{"id":3396,"date":"2024-06-05T11:43:45","date_gmt":"2024-06-05T09:43:45","guid":{"rendered":"https:\/\/spielarena-tegernsee.de\/faq\/"},"modified":"2024-12-11T12:10:08","modified_gmt":"2024-12-11T11:10:08","slug":"faq","status":"publish","type":"page","link":"https:\/\/spielarena-tegernsee.de\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"[vc_row type=”full_width_content” full_screen_row_position=”middle” column_margin=”default” equal_height=”yes” content_placement=”middle” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#f7f7f7″ scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”padding-8-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color=”#0a0a0a” background_color_opacity=”0.8″ background_hover_color_opacity=”1″ background_image=”1256″ background_image_position=”center center” background_image_stacking=”default” background_image_loading=”default” column_backdrop_filter=”none” font_color=”#ffffff” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_custom_heading text=”Got questions?
\nNo problem.” font_container=”tag:h2|text_align:left|color:%23ffffff” use_theme_fonts=”yes”][vc_column_text css=”.vc_custom_1733914546427{margin-top: 20px !important;margin-bottom: 60px !important;}” max_width=”475″ text_direction=”default”]We\u2019ve compiled the most frequently asked questions from our guests on this page. If your question isn\u2019t answered here, just contact us ;)[\/vc_column_text][nectar_cta btn_style=”see-through” heading_tag=”h4″ button_color=”default” text_color=”#ffffff” button_border_thickness=”0px” link_type=”regular” alignment=”left” alignment_tablet=”default” alignment_phone=”default” display=”block” display_tablet=”inherit” display_phone=”inherit” link_text=” To the Contact Form” url=”\/en\/contact”][nectar_cta btn_style=”see-through” heading_tag=”h4″ button_color=”default” text_color=”#ffffff” button_border_thickness=”0px” link_type=”regular” alignment=”left” alignment_tablet=”default” alignment_phone=”default” display=”block” display_tablet=”inherit” display_phone=”inherit” link_text=”Reserve a Birthday Party” url=”\/en\/kids-birthday-party”][nectar_cta btn_style=”see-through” heading_tag=”h4″ button_color=”default” text_color=”#ffffff” button_border_thickness=”0px” link_type=”regular” alignment=”left” alignment_tablet=”default” alignment_phone=”default” display=”block” display_tablet=”inherit” display_phone=”inherit” link_text=”View Opening Hours” url=”\/en\/opening-hours”][nectar_cta btn_style=”see-through” heading_tag=”h4″ button_color=”default” text_color=”#ffffff” button_border_thickness=”0px” link_type=”regular” alignment=”left” alignment_tablet=”default” alignment_phone=”default” display=”block” display_tablet=”inherit” display_phone=”inherit” link_text=”View prices” url=”\/en\/prices”][nectar_cta btn_style=”see-through” heading_tag=”h4″ button_color=”default” text_color=”#ffffff” button_border_thickness=”0px” link_type=”regular” alignment=”left” alignment_tablet=”default” alignment_phone=”default” display=”block” display_tablet=”inherit” display_phone=”inherit” link_text=”To the Blog” url=”\/en\/blog”][\/vc_column][vc_column column_padding=”padding-8-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color=”#f4ece2″ background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_column_text text_direction=”default”]\n

General Questions<\/h3>\n[\/vc_column_text][toggles style=”minimal_small”][toggle color=”Default” heading_tag=”h4″ heading_tag_functionality=”default” title=”Is the Play Arena only for rainy days?”][vc_column_text text_direction=”default”]No, quite the opposite. Thanks to its retractable roof, the Play Arena is the most fantastic indoor playground in the Oberland, transforming into an open-air hall on sunny days.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”h4″ heading_tag_functionality=”default” title=”Are there parking facilities on-site?”][vc_column_text text_direction=”default”]Yes, we have approximately 50 free parking spaces available for our visitors in front of the hall.
\n[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”h4″ heading_tag_functionality=”default” title=”Do I need to book my visit in advance, or can I just drop by?”][vc_column_text text_direction=”default”]Feel free to drop by during opening hours. For groups or birthdays, please register at least a week in advance.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”h4″ heading_tag_functionality=”default” title=”What age groups is the Play Arena suitable for?”][vc_column_text text_direction=”default”]Our Play Arena offers activities for all age groups, from toddlers to adults. There are dedicated areas for different age groups to ensure everyone can play and have fun safely.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”h4″ heading_tag_functionality=”default” title=”What safety measures are in place at the Play Arena?”][vc_column_text text_direction=”default”]The safety of our guests is our top priority. Our facilities are regularly maintained and monitored by trained staff. Additionally, there are safety rules and guidelines that must be followed.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”h4″ heading_tag_functionality=”default” title=”Can I bring my own food and drinks?”][vc_column_text text_direction=”default”]Bringing your own food and drinks is not allowed. However, we have a caf\u00e9 and restaurant area where you can purchase a variety of meals and beverages.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”h4″ heading_tag_functionality=”default” title=”Are pets allowed in the Play Arena?”][vc_column_text text_direction=”default”]Unfortunately, pets are not allowed in the Play Arena.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”h4″ heading_tag_functionality=”default” title=”I forgot something during my visit to the Play Arena. Do you have a lost and found?”][vc_column_text text_direction=”default”]Yes, it often happens that clothing and other items are left behind. Our team places all forgotten clothing on the rack near the entrance to the changing rooms in the staircase. For lost valuables such as phones or jewelry, please speak to our team on-site.<\/p>\n
\"Fundgrube

Lost and Found Play Arena Tegernsee: Here you\u2019ll find your forgotten clothing items \ud83d\ude09<\/p><\/div>\n[\/vc_column_text][\/toggle][\/toggles][vc_column_text css=”.vc_custom_1733915259096{margin-top: 80px !important;}” text_direction=”default”]\n

Questions About Birthday Parties<\/h3>\n[\/vc_column_text][toggles style=”minimal_small”][toggle color=”Default” heading_tag=”h4″ heading_tag_functionality=”default” title=”I\u2019ve reserved a birthday party. Can more or fewer people than reserved attend?”][vc_column_text text_direction=”default”]Yes, that\u2019s no problem within a reasonable range. For example, if you reserved a birthday party for 7 children and 3 adults, but 10 children and 5 adults end up attending, there\u2019s no need to inform us in advance. It might just get a bit cozier at the birthday table.<\/p>\n

We settle the bill on-site after the party, counting the actual number of children and adults present, and charging accordingly. ;)[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”h4″ heading_tag_functionality=”default” title=”Can I bring my own cake?”][vc_column_text text_direction=”default”]Yes, one cake or pie may be brought per birthday child. However, we kindly ask you to limit yourself to this one cake, as no additional food or drinks are allowed to be brought.[\/vc_column_text][\/toggle][\/toggles][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"

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